Please wash your hands or sanitize before and upon arrival
Reschedule your appointment if you are feeling unwell.
Come to you appointment alone - NO ONE will be allowed to come in with you.
Please bring a mask if you wish. I will not be providing them.
Limit the items you bring into the studio.
Text us when you arrive, and we will tell you when you can come in.
Please arrive to your lash appointment makeup-free
Dirty lashes = More cleaning time
Clean lashes = More lashing time
Please avoid drinking caffeine 2 + hours before your appointment. Caffeine makes your eyelids fluttery and very hard to isolate & lash.
Please do not wear contact lenses to your lash appointment. If you do, please bring all proper removal supplies to take them out prior to your appointment.
Please be advised that if you have less than 25% of your lashes at your designated fill time, you will be charged up to a full set (based on artists discretion)
Please arrive with a CLEAN makeup free face. If you are hoping for something specific please bring us inspiration photos.
Please arrive with dry hair as we do not have a blow drier on hand for styling.
We love kids! That being said, due to insurance reasons, we cannot have your children joining you for your lash appointments. This ensures the safety of the client, child & lash technician. There is no exception to this.
Cancellation / No Show
When you book in with HP, we respect your appointment time and ask that you do the same for us! We look forward to seeing you in our home studios but understand that life happens sometimes. Please be advised of our cancellation policies prior to booking!